April 23, 2025

Upcoming Changes to LiveWhale Authentication

We are excited to announce that our LiveWhale Events system (events.ucalgary.ca) will be transitioning to Single Sign-On (SSO) authentication.

We are excited to announce that our LiveWhale Events system (events.ucalgary.ca) will be transitioning to Single Sign-On (SSO) authentication. This change is part of our ongoing efforts to enhance security and streamline access for our users. 

What does this mean for you? 

  • Simplified login: You will be able to access the LiveWhale Events system using your UCalgary CAS credentials, eliminating the need for multiple usernames and passwords. 

  • Enhanced Security: SSO provides a higher level of security by reducing the risk of password-related breaches. 

  • Streamlined user access management: Reduce administrative workload required to maintain user lists through staffing changes and turnover.   

When will this change take place?  

  • The transition to SSO is scheduled to take place this week (April 23 – 25). 

  • Please note there may be a temporary disruption in service during this changeover. 

What do you need to do?  

  • No action is required on your part. Your LiveWhale account will start using your UCalgary IT CAS login credentials automatically once SSO has been enabled in the system. 

If you have any questions or are having trouble accessing your account after this change, please send us an email at digital@ucalgary.ca.